Unitek Update

Complain about lousy service in a restaurant you might get a meal comped.  What happens when you complain about bad IT training?

Received a call yesterday from M____ T_____, head of training for Unitek of Fremont California.  He expressed how sorry he was for my bad experience and offered to make it up by offering a free course, on the house.

Which is extremely decent of him.  I have to note that it (probably) wasn't the linked blog entry that generated that offer.  I'd sent a longer and more polite copy of the excised text to my manger, who'd forwarded it to the vendor rep who sent it to the appropriate people at Unitek.  Where it landed like a mortar round in the corporate office judging by the looks and the hallway conferences it generated.