Fratellos Waterfront - Appleton, Wisconsin.
May 8, 2010.
The building was keen - it's a former electric plant from the turn of the 20th century.
The grub was very good.
The service was very, very, bad.
Oh, N*** was polite enough: personable, knew his trade. He just wasn't there very much. Had to flag him down for water. A wine menu was asked for, never appeared. The check was produced, tossed on the table - sans holder for the credit card - with a casual little 'here ya go'. And then off he went.
When one is presented with a bit of paper one is supposed to take it to the front. Which really confused the girl there who was all 'Your waiter handles that?' and we were all 'Well, he didn't' and then we explained a little bit to her, then a lot more to the manager and it took just about forever to get things worked out.
They made it good. Apologized just the right amount, comped some money off the bill for our trouble, gave us a certificate good for a few bucks off our next meal.
If there is a next meal. For those prices .... and be treated like an afterthought by the wait staff ... not in a big hurry to darken their door, ya' know?
May 8, 2010.
The building was keen - it's a former electric plant from the turn of the 20th century.
The grub was very good.
The service was very, very, bad.
Oh, N*** was polite enough: personable, knew his trade. He just wasn't there very much. Had to flag him down for water. A wine menu was asked for, never appeared. The check was produced, tossed on the table - sans holder for the credit card - with a casual little 'here ya go'. And then off he went.
When one is presented with a bit of paper one is supposed to take it to the front. Which really confused the girl there who was all 'Your waiter handles that?' and we were all 'Well, he didn't' and then we explained a little bit to her, then a lot more to the manager and it took just about forever to get things worked out.
They made it good. Apologized just the right amount, comped some money off the bill for our trouble, gave us a certificate good for a few bucks off our next meal.
If there is a next meal. For those prices .... and be treated like an afterthought by the wait staff ... not in a big hurry to darken their door, ya' know?
