Wednesday, June 25, 2008

Download is not for download

Fitzgerald was wrong. The rich are like you and me: In 2003 Bil Gates had serious issues and wrote a long-ish email to his staff about it.

Windows update, the way Windows stacks garbage under the Add/Remove Software dialog,the utter failure that is the search function at microsoft.com,[1] Mr. Gates had the same usability experience that the rest of us poor saps have.

So I gave up and sent mail to Amir saying - where is this Moviemaker download? Does it exist?

So they told me that using the download page to download something was not something they anticipated.


Rockin'. I especially liked this comment from anonymous

The Steve Jobs version:

"If the MovieMaker download site isn't working by tomorrow at 6 am I will come down there at 6:01 am an choke the living ___ out of all of you."


Sometimes, brevity is enough.


[1] Someone has probably clued Bill in that the optimal way to find what you're looking for at microsoft.com is to use Google.
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